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Templates Open Door Medical Practice Use template
Open Door Medical Practice

Open Door Medical Practice

General medical practice

Know the practice. Plan your appointment.

General practice appointments and planned health reviews, with a straightforward route to reception and the information you need before a visit.

A CLOSER LOOK

Everyday healthcare conversations

A clear welcome to your local practice.

Open Door brings routine general practice appointments and patient information together in one place. Reception can explain how to book, what to bring and how to discuss access needs.

Everyday healthcare conversations

Clinical scope and appointment suitability are confirmed by the practice.

General practice appointments

Consultations for routine health concerns and questions.

Health review appointments

Planned conversations about ongoing concerns and appropriate follow-up.

Preventive care appointments

Individual discussion of health priorities and appropriate preventive care.

Before you come through the door

14 Civic Walk, Bellhaven. Reception Monday–Friday 8:30 am–5 pm. Appointment availability, consultation fees and access arrangements are confirmed with reception.

Request a time

Reception confirms availability and appointment type.

Know the arrangements

Fees, payment terms and cancellation requirements are explained before booking.

Tell us what helps

Ask about physical access, communication support or attending with a support person.

Around Open Door

A visual introduction to the practice environment.

Experiences of our service

Feedback about communication, access and the experience of care.

What stood out: accessible practical information before a primary care visit.

Illustrative feedback exampleSample wording to demonstrate this component, not a customer review.Your new space starts without testimonials. Add genuine feedback with permission.

How can reception help?

Routine appointment and practice information enquiries.

Reception enquiry

Ask about booking or access arrangements. Personal clinical information belongs in the practice’s private process.

Example enquiry form. Enable your Contact inbox to receive private messages on your own space.

Make this your space

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